16 De belangrijkste Online CRM & Social CRM Apps

    Vraagstelling

Als Office Manager is het interessant om zicht te krijgen op de belangrijkste (S)CRM apps of applicaties (=software). Probeer op basis van de informatie in onderstaande infografiek volgende apps van mekaar te onderscheiden:

1. Microsoft Dynamics CRM

2. Zoho CRM

3. SAP

4. Salesforce

5. SugarCRM

6. SproutSocial

 

    Uitwerking

  Sort Age of company Company size Popularity Social Media Presence
Microsoft Dynamics CRM CRM 1975 Large Medium High
Zoho CRM CRM 1996 Large High Medium
SAP CRM 1972 Large High High
Salesforce CRM/SCRM 1999 Large High High
SugarCRM CRM/SCRM 2004 Large High Medium
SproutSocial SCRM 2009 Medium High High

 

  Integration Google Apps Integration Salesforce Integration Intuit API Flexibility Third Party Seals Price Transparency Mobile Device?
Microsoft Dynamics CRM   x x   x   ?
Zoho CRM x   x x x x x
SAP       x x   ?
Salesforce x x x x x   xx
SugarCRM x     x x x xx
SproutSocial             xx